How Can We Help You?

Find answers about jewelry materials, sizing, and product details.

Quick Actions

Delivery times, tracking, and shipping details.

Learn how returns and exchanges work.

Care tips to keep your jewelry looking its best.

How long does shipping take?

Orders are processed within 1 to 3 business days. Delivery typically takes 5 to 10 business days depending on your location.

How can I track my order?

Once your order is shipped, you will receive a tracking link by email. You can use it to monitor your delivery in real time.

Do you ship internationally?

Yes, we ship worldwide. Shipping times and costs vary by country and are calculated at checkout.

Why has my order not shipped yet?

Orders may take 1 to 3 business days to process. Delays can occur during peak periods or due to payment verification.

Can I change my shipping address after placing an order?

You can request a change before your order is shipped. Contact our support team as soon as possible.

Our team can be reached by phone Monday to Friday from 9am to 5pm.

Address: No 5, Shanquan Road, Chongtou Community, Changan Town, Dongguan City Guangdong, China 523850